by Sali Kaceli.
Hi Jake,
Yes, the URL returns the keys as below but cropped intentionally.
By 'instance number' I mean the configuration instance on their end. It seems that each time you create a new configuration, the number after the JKWS entry as in the URL from the snapshot changes.
I will try to reach out again to their support. It appears they were recently acquired and they are no longer developing the product for some strange reason and thus the unwillingness.
Thanks again for your time.