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LTI 1.3 not synchronizing grades

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by Sali Kaceli.  

I have an integration with a third party integration using LTI 1.3. I can select the activity via LTI 1.3, students are able to complete the activity through the integration on the external platform but the grades are not coming in despite various settings for the grade integration: 

Under the LTI Setup, we have the following settings, which aligns with the settings for LTI 1.1 integration: 
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We also tried setting the following services, consistent with other LTI 1.3 integrations but with no results. 
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The third party tool uses JKWS on their end. Other LTI 1.3 integrations work fine. 
Our Moodle version is 4.4.1 LAMP
 

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