by Jeewani Lakshani.
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3. How many tools have you created? Are there hundreds? Or just the one?
Several teams are using this instance and there are hundreds of tools.
4. What's the exact version of Moodle you are using? It will be something like 3.10.x, and you can find it at the bottom of the Site admin > Notifications page.
It is Moodle 3.10.6+ (Build: 20210820)
Thank you Jake, Answering to above;
1. What browser are you using? Can you try another one and see if the problem is resolved?
We use Chrome, Firefox, and Microsoft Edge (latest versions) and get the same error for all those browsers.
2. Does that "RangeError" pop up immediately, or does it only happen after some length of time? (I see you mentioned time limit, hence the question about time)
It is appearing after some time. I have attached the HAR file here. Below routes take more time like 43 s apx.
https://3plcgmoodleprd.prd-prsn.com/moodle310/lib/ajax/service.php?sesskey=qjSIcdfxau&info=mod_lti_get_tool_types
1. What browser are you using? Can you try another one and see if the problem is resolved?
We use Chrome, Firefox, and Microsoft Edge (latest versions) and get the same error for all those browsers.
2. Does that "RangeError" pop up immediately, or does it only happen after some length of time? (I see you mentioned time limit, hence the question about time)
It is appearing after some time. I have attached the HAR file here. Below routes take more time like 43 s apx.
https://3plcgmoodleprd.prd-prsn.com/moodle310/lib/ajax/service.php?sesskey=qjSIcdfxau&info=mod_lti_get_tool_types
3. How many tools have you created? Are there hundreds? Or just the one?
Several teams are using this instance and there are hundreds of tools.
4. What's the exact version of Moodle you are using? It will be something like 3.10.x, and you can find it at the bottom of the Site admin > Notifications page.
It is Moodle 3.10.6+ (Build: 20210820)